Nanit requires a specific amount of bandwidth to properly upload and maintain its video stream. Not having enough bandwidth could lead to connection issues within the Nanit app.
If your video quality is set to Best, we suggest upload speeds of 1536 kbps and download speeds of 1000 kbps.
To check your network's bandwidth, run an internet speed test on your phone or tablet while connected to the same Wi-Fi network as Nanit. For the most accurate test, be sure to stand next to Nanit while running the test. One of the most common free apps for testing your bandwidth is speedtest.net.
If your bandwidth is below the suggestion above, we highly recommend adjusting Nanit’s bandwidth usage by following these steps:
1. Open your Nanit app
2. Tap the side menu
3. Choose your baby’s settings
4. Tap on ‘Network
5. Move the bandwidth usage selector to “Low”
Changing this setting will reduce the picture quality of your video stream, however, it will help with the network issues and should lead to an overall better experience with video streaming.