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Learn more about Nanit’s bandwidth requirements

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Bandwidth is commonly referred to as your internet speed and can vary based on your internet service provider or service plan. Nanit requires a specific amount of bandwidth to properly maintain its live video feed, and communicate with the cloud. If needed, you can adjust your bandwidth usage settings to increase or reduce the amount of bandwidth Nanit uses.

How much bandwidth is recommended for Nanit?

Nanit requires a specific amount of bandwidth to properly upload and maintain its video stream. Not having enough bandwidth could lead to connection issues within the Nanit app.

If your video quality is set to Best, we suggest upload speeds of 1536 kbps and download speeds of 1000 kbps.

How do I check my internet bandwidth?

To check your network's bandwidth, run an internet speed test on your phone or tablet while connected to the same Wi-Fi network as Nanit. For the most accurate test, be sure to stand next to Nanit while running the test. One of the most common free apps for testing your bandwidth is speedtest.net.

How do I change Nanit’s bandwidth usage?

If your bandwidth is below the suggestion above, we highly recommend adjusting Nanit’s bandwidth usage by following these steps:

1. Open your Nanit app
2. Tap the side menu
3. Choose your baby’s settings
4. Tap on ‘Network
5. Move the bandwidth usage selector to “Low”

Changing this setting will reduce the picture quality of your video stream, however, it will help with the network issues and should lead to an overall better experience with video streaming. 

Settings_-_Network_-_Low__1_.png

How can other devices affect my bandwidth availability?

Streaming video, playing online games, and file sharing are a few activities that may consume your network’s bandwidth. If you have multiple cameras connected to your network, this may constrain your bandwidth even more.
 
If you’re experiencing bandwidth issues after setting bandwidth, try turning off a few internet-connected devices and apps to reduce bandwidth constraints, then check your Nanit’s connection for improvements.

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