Nanit works with Google Home
Your Nanit Camera now works with Google Home, allowing you to watch your camera’s livestream and hear nursery audio on your smart display devices like Nest Hub from Google.
Once the initial set up process is completed in the Google Home app and your Nanit Account, you can stream your camera’s livestream with a tap or with your voice on your Nest Hub or Nest Hub Max. Try saying, "Hey Google, show me <camera name>." This guide contains more information about requirements, setup, FAQs, and troubleshooting.
Nanit Requirements
- Camera generation: all
- Mount type: all
- Insights plan tier: Basic, Premium, or Ultimate
- Account type: Admin or Owner
How do I set up my Nanit Camera in the Google Home app?
- Open the Google Home app [make sure you are signed in to your account]
- If your Nest Hub/Nest Hub Max is not yet linked with your Google Home app, do so by tapping “Devices,” “+,” then “New Device” and follow the prompts to add the Nest Hub/Nest Hub Max.
- Click on “Devices” in the bottom navigation.
- Tap “+Add” in the bottom right corner of the screen
- On the next screen, tap “Works with Google”
- From the “Home Control” screen, search for the Nanit App
- After selecting to connect your Nanit Camera, follow steps to sign into your Nanit account
How do I view my Nanit Camera live stream on a Google Nest Hub device?
- Following authentication with your Nanit account in the Google Home app, you will be able to see a list of cameras of which you are an owner or admin. You can select one or more of those cameras to stream via your Google Nest Hub device.
- In the devices tab, you will be able to view the paired cameras and the streaming status of each connected camera.
- You can also use your voice to view your camera on your Nest Hub or Nest Hub Max. Try saying, "Hey Google, show me <camera name>."
FAQ:
Q: What Nanit features does Google Home support?
Your Nanit Camera now works with Google Home, allowing you to watch your camera’s livestream and hear nursery audio on your smart display devices like Nest Hub from Google.
Q: Can I stream multiple Nanit camera feeds with Google Home?
A: Google does not currently support Simultaneously streaming multiple camera feeds
(Split Screen). You will see all paired cameras on your Nest Hub and can select the one that you wish to stream/view.
Q: Can I remove a Nanit camera from my Google Home app?
A: Yes, you have the ability to remove the Nanit App from your Google Nest Hub device should you wish to undo the pairing process. Simply open your Google Nest Hub, tap on the camera, then “Unlink Nanit.”
Troubleshooting:
Why am I unable to access my Nanit Camera livestream via my Google Nest Hub device?
- Ensure that you are the Owner or Admin of the camera
- Confirm that you have an active Nanit Insights plan
- Check that you have completed authentication for your Nanit account (provide your username, password, and completed multi-factor authentication/MFA)
- Confirm that your Nanit Camera is connected. A disconnected camera will fail to stream on your Google Nest Hub device.
Why is the screen black when attempting to watch my Nanit Camera livestream on a Google Nest Hub device?
There is an outstanding Google bug which results in a black screen when streaming. You can attempt the following steps to resolve the issue:
- Unlink and link again
- Unplug the Nest device and your router for a few minutes, then try streaming again.
I received a “No compatible devices found” or “Failed to reach Nanit” error message after pairing
There is an outstanding bug with Google that results in some Android users experiencing an error message after inputting incorrect Nanit credentials during the pairing process. If you receive the message, try connecting with an iOS device if you have one.
Alternatively, you can follow these troubleshooting steps with your Android device:
- Confirm that your setup meets the Nanit Requirements listed above
- Check your list of devices on the Google Nest Hub device to see if your camera has populated in the list.
- If your camera has populated, access your camera’s settings within the Google Nest Hub device and add it to a room.
- Once your camera has been added to a room, attempt the voice command to initiate streaming.
If the above steps do not resolve your issue, follow these steps to reconnect your device:
- Unlink the linked Nanit service and remove any devices associated with Nanit
- Navigate to your Android device’s settings app.
- Select “Apps” from the list of settings
- Select see all apps
- Select the Home from your list of apps
- Select Storage & Cache
- Clear your app’s storage. (Note: You will need to log back into your Google account and reconnect to your Nest device(s)
- From within the Google Nest Hub device, select add “+ Add” and connect Nanit. Important: Ensure you put your Nanit credentials in correctly in the web view during your first attempt of logging in.