What is Audio Technology?
The Nanit camera uses an audio pipeline that starts with the microphone and uses a transcoder to encode the audio from the microphone into a digital signal.
Nanit supports mixed audio mode, which means that when another app on the phone is producing audio, you can hear those sounds at the same time you hear the audio from the nursery.
What causes an Audio Glitch?
We know for a fact that on some occasions, a high load on the processor produces artifacts that may sound similar to a human voice. These cases are hard to eliminate completely but we are constantly improving our firmware and upload improved versions several times a year.
What should I do if I believe my camera has experienced an audio glitch?
In cases of audio issues, our team can review audio logs to see if the speaker of the camera was used at the time in question. Please reach out to help@nanit.com directly.