Resetting your Nanit account password

You can reset your Nanit password with your existing account password or the email address associated with your account.


Forgot password

If you forgot your Nanit account password, you can request a password reset email from the Nanit app. Here’s how:

  1. Open the Nanit app.
  2. Tap ‘Welcome back! Please sign in here’.
  3. Tap Forgot password?
  4. Enter the email address you linked to your account.
  5. Tap ‘Send reset password instructions’.
  6. Follow the reset instructions in the email.

Having trouble receiving the email with reset instructions? Be sure to check your junk mailbox and blocked email list.


Change password

If you’re logged into the Nanit app and want to change your password, follow these steps:

  1. Open the Nanit app.
  2. Tap the Settings tab.
  3. Tap the name field.
  4. Tap ‘Change password’.
  5. Enter your current password and your new password twice to confirm the change.

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