If your Nanit app is frozen, try force quitting the app and reopening it.
To force quit an app on a iOS device:
- Double-tap the home button.
- Swipe the Nanit app upwards.
- Press the home button and reopen the app.
To force quit an app on Android:
- Open the Settings app
- Tap App or Applications
- Tap the 'Stop' or 'Force Stop' button.
- Press the home button and reopen the app.
If the app still doesn’t open, try uninstalling and reinstalling the app.
Still having trouble? Contact our support team here.