I am not receiving any analytics

Note: Analytics are provided for Nanit Insights subscribers only. If you would like to learn more about our subscription packages, click here.

Moments and sleep analytics can be seen on the Activity feed in latency of no more than 2-5 minutes. Additionally, sleep analytics require at least 5 hours of sleep data to generate and are only available with Night Summaries. If your baby slept for less than 5 hours, Nanit will not have enough data to generate a sleep summary.

If you’re still not receiving analytics, there may be a problem with the crib positioning or day/night cut off times set in the app. For tips on improving your crib positioning, click here. To learn how to adjust the night start and end times, click here.

If you’re still experiencing issues, feel free to contact our customer support team here for assistance.

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