The Nanit app allows you to easily share access to your Nanit camera with family, caregivers, or anyone you choose. This article will cover the different account types and the restrictions that can be customized to control the invited member’s access to your Nanit.
Account types
The Nanit app has three account types:
- Owner - the person who first set up the camera
- Admin - an invited user that has full access to the Nanit app and features
- Viewer - an invited user that has limited access to the Nanit app and features. As a default, Viewers can’t share, delete or report events, they can’t change camera settings or the camera’s subscription, they can’t update the camera’s firmware and can’t invite or remove team members. You can customize other restrictions through the settings screen in the Nanit app.
If your Nanit account is an Owner or Admin, you can change account types for other users through the settings, even after they were invited.
How to change account type?
Admin or Viewer accounts can be changed at all times by the Owner or other Admins. However Owner accounts can not be changed.
To change the account type of one of your parenting team members, follow these steps:
1. In the Nanit app, tap the side menu
2. If you have more than one Nanit camera - Tap the camera you’d like to change a team member in
3. Choose your baby’s settings
4. Tap the team member you’d like to edit
5. Under ‘account type’ change the selection to admin or viewer
6. Changes are saved immediately but may take up to 1 minute to take effect in the team member’s app
How to customize restrictions for viewers
To change the restrictions of one of your parenting team members, follow these steps:
1. In the Nanit app, tap the side menu
2. If you have more than one Nanit camera - Tap the camera you’d like to change a team member in
3. Choose your baby’s settings
4. Tap the team member you’d like to edit
5. If this user is a viewer, you’ll see a ‘Restrictions’ button - tap on it to enter the restrictions list
6. Turn on or off any of the restrictions from the list you’d like to change (read more about the restrictions below)
7. Changes are saved immediately but may take up to 1 minute to take effect in the team member’s app
What is ‘enable access’?
We understand that it takes a tribe to raise a baby, but not all of its members need access to your Nanit 24/7. That is exactly why we added an option to temporarily disable access to your Nanit app. This will allow you to offer a viewing window into your Nanit camera, that can be turned on or off based on your needs.
By turning ‘enable access’ off, you are basically locking your team members out of your video stream. This means that he or she will not have access to any feature of the Nanit app including the live video until you will allow them access again.
When ‘enable access’ it turned off, this is the screen your team member will see in the app:
After you turn ‘enable access’ back on, the viewer will be able to use the Nanit app based on the restrictions you set for them.
To turn ‘enable access’ on or off, follow these steps:
1. In the Nanit app, tap the side menu
2. If you have more than one Nanit camera - Tap the camera you’d like to change a team member in
3. Choose your baby’s settings
4. Tap the team member you’d like to edit
5. If this user is a viewer, you’ll see an ‘enable access’ button - tap on it to turn it on or off.
6. Changes are saved immediately but may take up to 1 minute to take effect in the team member’s app
What customizable restrictions can I set for viewers?
Below is the list of restrictions you can manually change to viewers:
- Hear live stream audio - if turned on, the viewer will be able to hear the audio coming in from your Nursery. If you don’t want them to be able to hear live audio, turn this button off.
- Hear and view recorded moments - if turned on, the viewer will be able to see recorded moments such as movement or audio events or insights events. If you don’t want this viewer to see recorded moment, turn this button off.
- View night & day summaries - if turned on, the viewer will be able to see night & day summaries. If you don’t want this viewer to see video summaries, turn this button off.
- Control night light - if turned on, the viewer will be able to turn the nightlight in your camera on or off.
- Control nature sounds (Nanit Pro and Nanit Plus cameras) - if turned on, the viewer will be able to play nature sounds through the app.
- Receive real-time notifications - if turned on, the viewer will receive push notifications from the Nanit app about movement and sounds detected in the crib, temperature and humidity changes and others.
- Talk from app to camera (only available for Nanit plus cameras) - if turned on, the viewer will be able to talk from the Nanit app to the Nanit camera.
- View Memories - If turned on, the viewer will be able to view the Memories tab including all the videos and images saved there, however the viewer will not be able to share anything or save anything to his phone. If turned off, this tab will be hidden and viewer will not be able to view it.
What automatic restrictions are set for viewers?
Below is a list of restrictions that are automatically set for viewers and can not be changed:
Viewers can’t...
- invite or edit team members
- change camera settings
- update camera firmware
- make changes to the subscription
- share recorded moments
- save recorded moments to phone
- delete recorded moments
- report recorded moments
- add missing events
- edit night metrics
- opt-out of sleep tips
- save or remove items from Memories