Troubleshooting
Battery Issues
Connectivity
- Wi-Fi Networks That Are Not Recommended or Won't Work With Nanit
- What is Wi-Fi security and what type am I using?
- Resolving frequent disconnects, poor audio and/or video issues
- How do I improve my Nanit's connection?
- Can I pair Nanit to a mobile hotspot?
- Learn more about Nanit’s bandwidth requirements
App Issues
- My Nanit camera is paired with another user
- Why is My Temperature and Humidity Reading Missing or Inaccurate?
- My sleep analytics are not accurate
- I am not receiving any sleep analytics
- I am getting day/night summaries at weird times.
- One of my existing cameras is not showing up in the Nanit app