Troubleshooting
Connectivity
- Resolving frequent disconnects, poor audio and/or video issues
- How do I improve my Nanit's connection?
- I can only see remote view and not home view when I am home
- One of my cameras is offline/not showing up in the Nanit app
- I don't see anything on the live view
- My wifi network doesn't show up when I try to set up my Nanit camera.
App Issues
- My child just woke up from a nap, why am I not getting any analytics?
- I am not receiving any analytics
- I am getting day/night summaries at weird times.
- One of my existing cameras is not showing up in the Nanit app
- My Nanit camera is not pairing to my device
- My app is frozen